Privacy policy

SECTION 1 – INFORMATION WE COLLECT

“Personal information,” for purposes of this Privacy Policy, generally includes information that may be used to identify you. As described in this Privacy Policy, we may collect certain personal information from or about you in connection with your use of, or submissions to, our Website and through your purchase of products from our website or stores, including:

  • Contact and account information, such as your first and last name, address, email address, and phone number. If you create an account with us, we will also collect your username and password.
  • Transaction information, such as payment amount for products you purchase and limited payment information. Please note, when you make a purchase from our Site, we utilize third-party payment processors to manage and administer the payment process (“Payment Processors”). When you make purchases from us, the processing of payment information is governed by the respective Payment Processor’s privacy policy. Karat Jewellery or Club Couture W. does not collect or store your complete bank account number or credit/debit card number; however, we may collect or receive limited information regarding your transaction and payment, such as your payment card type and last four digits of your payment card number.
  • Usage and Device Information, such as browser type and version, the operating system of your device and language, country, as well as areas in the website you visit most frequently and when. We also automatically collect the Internet Protocol (“IP”) address associated with your device when you visit our Website and may collect other information about your device, such as the browser ID and device ID.

SECTION 2 – HOW WE COLLECT AND USE PERSONAL INFORMATION

We may collect personal information as follows:

  • Interactions with the Site and communications with us. We collect personal information when you use or interact with the Site, create an account, make purchases, or otherwise utilize our services. We also collect personal information when you communicate with or submit information to us, including when you submit inquiries or request information, and when you subscribe or sign up to receive communications, materials, or other information from us.
  • Online communities and forums. We may collect personalinformation when you engage with our online communities, blogs, and forums, including any information you may provide through your interaction with or participation in our social media pages and groups. Please note that online forums may be publicly accessible and other users may view information you post in the forums. We encourage you to exercise care in deciding what information and content you wish to disclose on the areas of the Site that are accessible to the general public.
  • Cookies and Similar Technologies. We may collect certain personal information using cookies and other technologies, such as web beacons, device IDs, geolocation, HTML5 local storage, and IP addresses.

We use the personal information we collect as described in this Privacy Policy, including for the following purposes:

  • to maintain, administer, and service the Site and to offer and provide the services;
  • to process transactions and fulfill orders;
  • to provide customer service, including to contact and communicate with you in connection with the services and to address and respond to inquiries or requests;
  • to develop and improve the Site and services, including to better tailor the features, performance, and support of our Site and services, for research, statistical, and analytics purposes, and for marketing and advertising purposes, including to send you marketing communications;
  • to make inferences drawn from your use of the Website, which may be used to enable interest-based advertising;
  • for security purposes and for fraud, loss, and other crime prevention purposes, to assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights, interests, and property, or the rights or safety of third parties;
  • for debugging purposes to maintain and improve the Site;
  • to enforce agreements or to comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process.

SECTION 4 – USAGE INFORMATION AND USE OF COOKIES AND SIMILAR TECHNOLOGIES

To collect this information, we use cookies. Cookies are small data files sent by a website and stored on the browser of the computer or device at the request of that site. Cookies store information related to a user’s browser to enable us to recognize the browser on return visits to our website and to remember your preferences. In those jurisdictions that require it, we allow the data subject to give explicit permission or to deny the use of certain categories of cookies.

Cookies, as well as other tracking technologies, such as html5 local storage and similar mechanisms, may record information such as a unique identifier, information you enter in a form, ip address, and other categories of data. We may also use web beacons or “pixels,” and in certain circumstances may collect ip address, screen resolution, browser software, and operating system types, clickstream patterns, dates and times that our site is accessed, the referring site from which you linked to our website, and other categories of data related to interactions with our website.

We use third parties, including google analytics, to assist us in collecting and understanding usage information. For more information about google analytics, see the google analytics terms of service and the google privacy policy. You can prevent google analytics from collecting information about you and recognizing you on return visits to our website by disabling cookies on your browser or by installing the google analytics opt out plug in. Note that we are not responsible for the google analytics opt-out tools.